Overview
This system improves the full sales lifecycle, including intent recognition, communication drafting, follow-up recommendations, and performance analysis.
My Responsibilities
- Led requirement analysis and end-to-end technical design.
- Built LLM-powered generation and Q&A capability with reusable prompt templates.
- Implemented lead scoring, customer profile summarization, and automated follow-up suggestions.
Key Results
- Reduced pre-sales preparation time and improved first-touch efficiency.
- Improved output consistency through standardized prompting and response format rules.
- Established observability metrics for continuous optimization of model behavior and sales strategy.
Tech Stack
TypeScript Node.js LLM API Vector Search